X-Cart Live Chat Plugin

X-Cart Chat Integration

My Live Chat Plugin for X-Cart provides an easy way to integrate your X-Cart online store with the LiveChat solution. My LiveChat is a free, fast, high performance and most user-friendly live chat solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage.

This tutorial will help you install LiveChat solution on your XCart-based online store. Before you proceed you need to have a MyLiveChat account. If you don't have one, please sign up for a free LiveChat account.

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WordPress chat

Step 1. Copy MyLiveChat Code

Login mylivechat web console, click Deployment menu on the left. Choose Embedded Chat tab and copy mylivechat code.

Step 2. Edit templates and Insert MyLiveChat code

Now login to your X-Cart admin account. You need to:

  1. Click Content -> Edit templates menu on the top

    X-Cart LiveChat 1

  2. Select your template, click Customers folder, and open home.tpl (Get current skin from Setting -> Appearance page)

    X-Cart LiveChat 2

  3. Paste MyLiveChat code to the bottom of home.tpl (before </html>), insert MyLiveChat code and save
    Note: X-Cart converts our script, so to add monitoring or button code you need to add {literal} before the script and {/literal} after the script.

    X-Cart LiveChat 4

What's next?

To start chatting with your customers, install desktop agent console or use web agent console.

Any questions?

We're always willing to help you. If you have any questions, please contact us using LiveChat button on top of this page or visit the Support page.

Chat with your visitors, Increase sales and conversions, make your customers happy!